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KL TECH MANAGED SERVICES
With KL Tech’s Managed Services, we monitor your entire IT infrastructure 24/7 so your company is always running at optimal efficiency. And all of our service plans offer enterprise solutions from maintenance only plans to all-inclusive fixed-cost options
Most IT Support companies work on the ‘break-fix’ model where they’re getting paid when your network fails. Their entire business model is based on getting paid when you have problems. The difference with our Proactive Support model is that it’s in our best interest to keep your network operating smoothly.
Why deal individually with each IT problem you face when KL Tech can save you the headache with one comprehensive solution? Our goal is to proactively maintain your IT Infrastructure to reduce downtime, discover and address any issues that arise before they become ISSUES. Of course, we are always available should an immediate issue arise.
KL Tech’s Gold & Platinum Packages are like having an in-house IT department for a fraction of the cost. These packages are all inclusive and cover all of your IT needs for a fixed monthly cost.
KL Tech also offers a PC Maintenance Only package. This service would include PC health monitoring, preventative maintenance, and ensuring that your PCs have all of the latest security and antivirus patches. Once per month basic maintenance will be performed remotely. The analogy we like use to explain the necessity of this service is, if you bought a new car, would you drive it 60,000 miles without ever changing the oil?
ALL PCs experience performance degradation over time. This service will ensure that your computers continue to function at their maximum potential. All PCs require regular maintenance, very few ever receive it.
In addition to maintaining the highest level of performance for your PCs, it also allows us to discover problems before they become catastrophic, leading to down-time or data loss. KL Tech will perform this maintenance remotely and onsite for all PCs and Servers on a monthly basis. In most cases, this maintenance will be performed after hours to avoid interruption of workflow.
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